http://port25.technet.com
flossusability.ist.psu.edu
Bryan Kirschner and Paula Bach
CONTEXT:
From the open source lab in Microsoft (yes, Microsoft!). You could call their interest a small slice of open-source: “money-driven” open source (how do open source policies bring value to an organization?). To address this interest, it is in the interest of Microsoft to gain an understanding of the open source movement.
RESEARCH QUESTION:
What is the role of HCI expertise in FLOSS development?
Consider that Firefox, as an open-source project, is widely-considered one of the most usable pieces of software. How did this come to pass, what kinds of design rationale went into the production of such a usable browser?
Paula presents a research plan where she will investigate the above question and then produce a tool to support usuability within the design.
A Lively Conversation Thus Ensued
(peppered liberally with sharp criticism for MS Word of which have been censored from the transcript below) (more…)